User Terms and Conditions
This privacy statement, integral to the Terms of Use, governs your interactions with our Online Platforms. Continued use of our platforms indicates acceptance of the terms herein. Failure to agree necessitates refraining from platform usage.
- 1 - Service Agreement
We provide open and free access to our websites, which are platforms designed to inform you about our various products and services. By continuing to access and use our websites, you are agreeing to comply with and be bound by the terms set forth in our Terms of Use. These terms are designed to ensure a safe, respectful, and non-offensive environment for all users. Violation of these terms may lead to restricted access or termination of your ability to use the services.
- 2 - Limit Cap on Our Liability
You acknowledge and accept that downtime may occur as part of the necessary maintenance of the IT infrastructure associated with the Website, and that technical support may not be available during such periods. You agree that you will not have a claim against us for such downtimes. We will strive to ensure the Website is available but cannot guarantee uninterrupted or error-free service, and reserve the right to suspend access for maintenance, repairs, or upgrades.
- 3 - Supplementary Elements
Users have the option to sign up for emails or newsletters from us to stay updated on relevant news and updates. If you wish to discontinue receiving such communications, you can easily manage your preferences using the unsubscribe link in each email or by reaching out to us directly via email. Your privacy and preferences are important to us, and we respect your choices.
- 4 - Unpermitted Activities
It is strictly forbidden to disrupt or damage our websites, their content, or security measures, or to harass or disparage Company, our products, services, or personnel. Sending unsolicited email (spam) through our websites is prohibited.
- 5 - Support Team Contacts
- Our site and all its contents are protected by international copyright and trademark laws, with all rights, titles, and interests in the content owned exclusively by our Company or its licensors.
- You are granted a limited right to download, view, and print content from our website, provided that such activities are strictly for personal, non-commercial use and adhere to the terms outlined herein.
- Any reproduction, alteration, distribution, or storage of content from our website without prior written approval from us is strictly prohibited.
- 6 - Navigational Links to and from Our Website
The content on our website is fully licensed and owned by us, allowing us to dictate access and usage. While you may share the URL of our homepage, linking to specific parts of our site or copying content without acknowledging us as the source is prohibited. We do not hold responsibility for any external content or potential security risks on sites that may link back to ours.
- 7 - Governing Regulations and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of our country, regardless of conflict of law principles. You expressly agree that exclusive jurisdiction for any dispute with the Service or relating to your use of it resides in the courts of our country and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of our country in connection with any such dispute including any claim involving the Service.
- 8 - Payment
The basic version of the Service can be used completely free of charge. However, you have the option to subscribe to a Premium membership in order to get access to additional functionalities on the Site. You also have the option to purchase other services or materials whether or not you have a Premium membership.
The prices and the related terms for all Paid Services, including the Premium membership, are governed by the Paid Services terms
Where a free-trial period is included, you will not be charged until the free period is over. At this point your card will automatically be charged using the card details entered at the beginning of the trial. There are no refunds or credits for partial monthly subscriptions.
Where you have purchased a Paid Service (including a Premium membership), details of which can be found at our site the following terms set out in this clause shall also apply to your use and access of the Paid Service. Where there is any conflict between this clause and the other terms set out in these Terms of Service, the terms in this clause will prevail. The following terms shall apply to you whether or not you are the individual using the Paid Service or if you are a third party facilitating and/or paying on behalf of an individual to use the Paid Service. If you are using the Paid Service pursuant to an agreement entered into by company and a third party paying for and/or facilitating your use of the Paid Service then where the terms below are in conflict with the terms of the agreement entered into by company and the third party the terms of such agreement shall prevail.
- The ordering process for Paid Services on the Site allows you to check your order before you proceed with your purchase: please check the details of the order before you proceed to payment. We will send you a confirmation email each time that you purchase a Paid Service. The contract between you and company for the relevant Paid Service, which is subject to these Paid Services Terms, is formed at the time we send such confirmation email.
- By placing an order, you agree to pay the stipulated fees (which may be separately agreed with company) for the relevant Paid Service(s) by credit card or any other form of payment accepted by company, along with the VAT (if applicable) and any other fees or amounts associated with such Paid Service(s). The most recent fees for each Paid Service are set out at our site and you acknowledge and agree that such fees may change from time to time. Any price changes will be announced on the company website and will not affect existing subscriptions (so if you have signed up for a membership for a certain price, price changes won’t affect your existing subscription, and will only apply to any future subscription purchase).
- Company uses secure payment service providers to make sure that your payments are secure.
- In relation to Paid Services that are offered on a subscription basis, company offers different subscription periods so that you can choose the one that best meets your needs. Payment for subscription-based Paid Services is made in advance. Details of the different subscription types and prices are available at our site
- Where a subscription-based Paid Service renews automatically, your credit card will be charged automatically at the end of your current subscription period and your subscription will, unless you cancel it, be renewed for the same period of time. Subscriptions do not expire during the subscription period due to non-use of the subscribed Paid Service. You can check on the length of your subscription at any time by viewing your account information or going to "Settings" and then “Subscription” within the Site.
- Company may run promotions and free offers which may be subject to additional terms or restrictions. These promotions and offers may not be shared among different Users.
- Please be advised before you pay that, unless and to the extent expressly set out to the contrary in these Paid Services terms (and particularly the 14-Day Money Back Guarantee described below) or otherwise agreed with company in writing, any amounts paid in advance will not be refunded.
- You may cancel any purchase of a Paid Service and claim a refund from company for any reason within the first 14 working days following your initial purchase. However if you have used the Paid Service prior to exercising your cancellation right then you must pay for the value of the Paid Service provided up to the date of cancellation.
Company may suspend or terminate your access to and/or use of any one or more Paid Services immediately and without liability if:
- Company has reason to believe that you are in breach of or have acted inconsistently with these Paid Services Terms; or
- Company is entitled to suspend or terminate your account, or your use of the Service generally.
- 9 - Refund Operations
Detailed information regarding refund eligibility can be found in our Refund Policy. Please note that Company is not obligated to entertain or approve refund requests under certain circumstances, including purchases made under a free trial exceeding 7 days or those that violate our Refund Policy. Each user is entitled to one refund only, as per applicable laws. Once a refund for a subscription is confirmed, access to your Company membership will be terminated.
Refunds will not be issued to users found engaging in fraudulent activities or violating our Terms and Community Guidelines, as determined at our sole discretion. This includes users who have been deactivated for such reasons. If your subscription was obtained through a third-party service, please refer to their refund policy.
- 10 - Service Discontinuation and Cessation
If the company wishes to bring the agreement to an end, we will do so by emailing you at the address you have registered, stating that the agreement has terminated from such date. The agreement will terminate and your email address and password will become invalid on our main site immediately.
- 11 - Your Account Details
It is imperative that you provide accurate and complete details when you register, and update us immediately upon any changes to this information, to maintain effective communication. We may terminate your registration for any reasonable cause or breach of terms and conditions without prior notice. You can cancel your registration at any time by notifying us in writing; however, you must immediately cease all use of the website. Such termination does not impact your statutory rights.
Password and Security
You are required to create a password upon registering, which must remain confidential. If we suspect misuse or a security breach of the website, we may ask you to change your password or suspend your account.
Account and Password Security
Any user identification codes, passwords, or other security information must be treated as confidential. You must not share these details with third parties. We reserve the right to disable any user identification code or password at any time if you fail to comply with any of the provisions of these Terms. If you suspect that your account has been compromised, you must inform us immediately.
- 12 - Availability
Our website is designed to provide consistent access, yet there are times when access may be unavoidably interrupted due to maintenance, unforeseen system failures, or mandatory security measures. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We shall not be held liable for any interruption or loss of service and recommend that users frequently save their work and stay informed through our posted updates.
- 13 - Other applicable terms
In our dedication to ensuring your privacy remains intact, we implore you to acquaint yourself with our comprehensive policies on privacy and data protection prior to accessing our website. We hold firm to the belief that your personal information deserves the utmost protection and ethical handling. By engaging with our services, you are expressly consenting to the collection, storage, and processing of your personal data, all aimed at refining our services and enhancing your user experience. Rest assured, our operations strictly adhere to pertinent privacy laws and regulations. Our commitment encompasses collecting only pertinent information for predefined purposes and maintaining its accuracy and security. We encourage you to peruse our detailed privacy policies for a more profound understanding of our data management practices.
- 14 - Conditions Amendments
From time to time, we may need to update or modify these terms to align with business policy changes, market-driven needs, or updates in regulatory requirements. These updates will be made effective immediately upon posting on the website, and we may also choose to notify you via email or other direct communication methods. It is essential that you review these changes promptly. By continuing to use our services after such modifications, you agree to abide by the revised terms.